We accept returns for exchange or refund within 30 calendar days after the delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition".

If an item is received damaged or is incorrectly shipped by us, please contact Customer Support immediately. Items that are defective will be repaired or replaced as long as it is within 1 year warranty period.

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 20% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 30 days

Shippign cost will not be refunded. If you received free shipping on original order, we will deduct original shipping cost from the refund amount in addition to restocking fees.

if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.

Customer is responsible for all shipping costs if ReInkMe.com is not at fault.